Helpless vs. Resourceful

Over the last 13 years of hiring people for our company we have tried to come up with some profile or some marker to look for how to determine who has a better chance of success. We have used traditional hiring methods, behavior analysis, evaluations and multiple interviews to try and screen employees who will not […]
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Labor Day Report: Employment Trends and the State of the Workforce

Labor Day celebrates the U.S. worker. It is a day intended for rest and relaxation, and for those of us tracking employment trends, it is a day of reflection and foresight. Where We Have Been The labor market, especially in New Hampshire, is closing in at full capacity. Although, with an unemployment rate at a […]
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Taking Stock of Your Team’s Culture

Why Now? The start of the new year is a time to reflect on the successes and challenges of the previous year, and set goals and expectations for the coming year. How will you monitor progress? How often will you check the status? Will you set specific monthly or quarterly check ins or just sit […]
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Goals Setting Obstacles

goals 2Once you’ve moved on from outside considerations, fear may kick in. That number is way too high…What if I fail? What if my co-workers resent me? What if… Sometimes, fear just is. And when you’re looking at a big, end-of-year numbers, it can be overwhelming. So first, acknowledge the fear. It’s absolutely normal and everyone […]
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Better Employees

One of the things managers often struggle with is how to get their employees to perform at a higher level. Not because their people aren’t doing good work, but because they can do better work. And getting better work is part of a manager’s job. It’s easy to chalk it up to an inherent ability […]
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Millennials in The Workplace

I’ve written before about the hand-wringing that comes along with trying to “figure out” a new generation of employees (any new generation). Right now, millennials make up 40% of the workforce, a number set to almost double in the next 10 years. How employers work with and lead this generation matters and cannot be put […]
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Emojis

I really never thought I’d be writing something about emojis. A few years ago I would have said, “ a what?” For a while they were the purview of teens. Then they spread; my in-laws send them in text messages, my friends in email, and I once overheard a man in coffee shops say “hashtag […]
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You’re the Boss: What it Means to be Right

“I asked my boss, Jillian, if we could set up a meeting for feedback on a project I was finishing up and her response was, “Just grab me anytime I’m around the office and we can talk.” I did see her at the office, of course. But it was never the right time. She was […]
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The Rules of Brainstorming: Beyond the Basics

What kind of title is that? If brainstorming is all about informality and spontaneity, how can it even have rules? I’m a firm believer that work is always better if you’re prepared – even something that’s intended to jolt people out of their usual ways of thinking. Before: Before you even call people into the […]
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Success

“Try not to become a man of success, but rather try to become a man of value.” –Albert Einstein. A lot of us set out on our career paths with a pretty strong idea of what it would mean to be successful. Maybe you’d make a lot of money, own your own company, change policy, […]
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Your Interns: Making their Experience Worthwhile

Recently I wrote about how interns can make their summer experiences meaningful. As many of us manage interns these days, it’s also important to know how to do that in a way that makes the internship worthwhile for your intern, you, and your company. Before hiring someone, decide why you need an intern. Just having […]
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Making the Most of Summer Internships

If you’re one of the thousands of college student embarking on a summer internship soon, you’re taking the first step to establishing yourself as a professional in your chosen field. An internship is a great tool for learning the ropes, establishing contacts, getting recommendations and possibly even securing a job. In order to make the […]
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Lateral Career Moves

Conventional wisdom sells the idea that if you’re not moving up, then you’re stagnating. So you’re looking for something new, a job that’s ‘above’ the one you already have. What does that mean, “above”? A new title? A new place on the org chart? More money? When we ask job-seekers what they’re looking for when […]
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Appreciation in the Workplace

Appreciation in the workplace has the power to create an organization where feeling valued is the norm, one where it becomes reflexive to appreciate co-workers, employees and employers. When people feel that way in a workplace, they’re more likely to strive beyond what is expected of them and create an atmosphere of high performance. Often […]
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How to Say No at Work (By Saying Yes)

Saying “no” at work is hard. You know the reasons it’s important to say no, but you want to feel like a team player, or your boss asked you, or just want people to like you. So you say yes – and you keep saying yes and now you’re overworked and not able to concentrate […]
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Millennials in Charge

Millennials in the workplace are many a writer’s favorite target. This weekend, the New York Times jumped on board with gusto in an article about the horrors of having millennials manage (gasp!) a workplace. It’s a fun topic – kids these days! They lie about attending funerals in order to blog about building tree houses. […]
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Stepping Out of the Room

Robert Sutton, an organizational psychologist and Stanford professor, often says that “sometimes the best management is no management at all.” I can feel managers everywhere smiling awkwardly when they read that. What many people hear when he says “no management” is “no micro-management.” Sure, you think, let people do their thing. What he means, however, […]
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Giraffe Language

Giraffes barely make noise (or so my son told me after zoo day at school) so when I first read about “giraffe language,” I was intrigued. Coined by Marshall Rosenberg, a conflict resolution expert, giraffe language is named for the mammal with the biggest heart, taking the communicator out of the trees so they can […]
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An Entrepreneur's Journey Back to the Workforce

If you’ve been out on your own as an entrepreneur, the return to the mainstream workplace can be a daunting journey. How will you re-acclimate to regular accountability? What direction will best suit you on this new or revisited path? Why are you returning and is it for the right reasons? These questions can naturally […]
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Unstructured Time – At Work

You may have heard of MIT’s “Building 20.” By the time it was torn down in 1998, it was famous for having been the birthplace of some of the 20th century’s most significant ideas. Microwaves, the first video game, modern linguistic theory, high-speed photography and Bose Corp. to name just a few. It was also […]
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